Everything you need to know.

Furniture for the living room, dining room and bedroom, designed as one collection: single pieces from the Cove Collection and complete room packages. Delivery, assembly and room styling are complimentary across the UAE, and Furnish My Space, our design service, takes you from a 20-minute consultation to your room in 3D before you buy.

Yes. Delivery, assembly and room styling are complimentary anywhere in the seven emirates, with no minimum order. We do not deliver outside the UAE at present.

Estimated delivery is 14 to 28 calendar days from confirmed payment; packages and large orders (any package, or two or more sofas or beds) can take up to 50 calendar days. We confirm your estimated delivery window after you order and agree the exact date when it is ready.

Yes. Our team delivers each piece to the room you choose, assembles it, takes the packaging away and checks the finished room with you. Electrical, plumbing and building work are not included.

After assembly, our team arranges the Povellea pieces you received in the room, so it is ready to live in. It is included with every order. Moving or removing your existing furniture is not included.

No. Every Povellea piece is floor-standing, so nothing is fixed to your walls.

Each piece comes in the options shown on its page: Beige or Amber (Beige & Amber on two-tone pieces), left or right for the chaise lounge and the sectional, and 220 or 260 cm for the dining table. Custom sizes and fabrics are not part of the collection.

Yes. We have no public showroom, so a member of our design team brings our fabric and finish samples to your home during a Furnish My Space home visit (Dubai, Abu Dhabi and Sharjah, by appointment). We do not send samples by post. Full fabric details are on every product page.

Every product page lists the dimensions. Measure the wall and check the entrance, lift, corridor and doorways. Or book a Design Consultation: through Furnish My Space we plan your room on its floor plan, in 3D, with the pieces in place.

Our design service, in four steps. 1. Design Consultation: a 20-minute call, by phone or video. 2. Choose: you choose a collection or pieces and send us the room's floor plan and a few photos. 3. 3D Design: we design the room in 3D with Povellea pieces within 5 days of receiving everything, with a Room Presentation. 4. Review: we present it to you on a video call, at your home or at our office, and then you order when you are ready. One room per request and one round of changes are included. It is complimentary during our opening season, until 31 December 2026, and it is design advice, not an order.

A floor plan, a measured sketch or our measuring visit: any one is enough. Photos help us see the light and the details. You send them on WhatsApp after the step 2 form, and your 5 days start once we have everything. Measuring visits are in Dubai, Abu Dhabi and Sharjah.

You pay in full online when you order: by card (Visa, Mastercard, American Express), Apple Pay or Google Pay, as shown at checkout. We do not offer cash on delivery or bank transfer for online orders.

1. Soon after you pay, we confirm your order and your estimated delivery window, with your invoice.
2. You can cancel within 4 days for a full refund; production starts on day
5.
3. When your order is ready, we contact you to agree a delivery day and time window.
4. On the day, our team delivers, assembles and arranges everything, takes the packaging away and checks the room with you.

You can cancel within 4 days of payment for a full refund. Production starts on day 5, after which the order cannot be cancelled. If you still ask to cancel after that, the amount already committed to production and materials is kept and any remainder is refunded. Once production is complete, no refund is due. To change a colour or option, message us within the same 4 days.

Every piece is made to order in the options you chose, so we do not accept returns for a change of mind. This never affects your rights if a piece is defective, damaged, wrong or not as described. Please check dimensions and access before you order.

Tell the delivery team, then message us within 48 hours with your order number and photos or a short video. Once the damage is confirmed, we repair or replace the piece at no cost to you, including collection and redelivery. Faults found later are covered by your warranty and your rights.

One year from delivery against manufacturing defects in materials and workmanship, on every piece, including pieces in a package. We repair first; if a repair is not suitable, we replace the piece or part. A covered repair takes no more than 10 calendar days from the day we receive or reach the piece. Normal wear, accidental damage and natural variation in materials are not covered. Full terms: Warranty & After-sales.